Shipping Policy

Shipping Policy

Order processing

Standard order handling and processing takes 1–5 business days before dispatch.

United States and Canada

Estimated delivery is 5–10 business days after the package is dispatched to the carrier and a tracking number is generated. This excludes the 1–5 business days of order processing. Creating a shipping label alone does not start the transit period.

Business days are Monday through Friday, excluding applicable public holidays. Delivery times are estimates and may vary due to carrier delays or customs clearance.

The 5–10 business day estimate applies to the United States and Canada only. For other destinations, please contact support before ordering for delivery information.

Shipping questions

The Outdoor Rescue LLC
1012 Nila Rd, Eltopia, WA 99330-8700, USA
Phone: +1 (219) 385-8624
Email: support@theoutdoorrescue.com

Support hours: Monday–Friday, 9:00 AM–6:00 PM Eastern Time (ET). Please include your order number when contacting us about delivery.