Standard order processing takes 1–5 business days before dispatch.

For the United States and Canada, estimated delivery is 5–10 business days after the package is handed to the carrier and a tracking number is generated. This excludes order processing time. Creating a shipping label alone does not start the transit period.

Business days are Monday–Friday, excluding applicable public holidays. Carrier or customs delays may affect delivery. For other destinations, contact support@theoutdoorrescue.com before ordering; the US/Canada estimate does not apply.

Read our Shipping Policy.

Request a return within 30 days after delivery. Eligible change-of-mind returns must be unused and in original condition and packaging, with proof of purchase. We provide free return shipping for eligible returns. Contact support@theoutdoorrescue.com for an RMA and the correct return address before sending items.

Return & Refund Policy

Returns are typically inspected within 2–5 business days after receipt. Approved refunds are issued to the original payment method within 3–7 business days after approval. Bank posting times may vary. Eligibility conditions apply; statutory rights remain unaffected.

Full refund terms