Mtn Shelter NEO 2-Person

Order processing takes 1–5 business days before dispatch. Estimated delivery to the United States and Canada is 5–10 business days after carrier dispatch, excluding processing time. Carrier and customs delays may occur. For other destinations, contact support@theoutdoorrescue.com before ordering.

Shipping Policy

Request a return within 30 days after delivery. Eligible change-of-mind returns must be unused and in original condition and packaging, with proof of purchase. We provide free return shipping for eligible returns. Contact support@theoutdoorrescue.com for an RMA and the correct return address before sending items.

Return & Refund Policy

Returns are typically inspected within 2–5 business days after receipt. Approved refunds are issued to the original payment method within 3–7 business days after approval. Bank posting times may vary. Eligibility conditions apply; statutory rights remain unaffected.

Full refund terms